Terms and Conditions

Owner and general contracting conditions



These General Contract Conditions -hereinafter CGC-, regulate the purchase conditions of the different products offered on our website: www.frikispain.com, owned by Alicia Redondo León (hereinafter Frikispain), a Spanish company, with NIF 53106866G, and located at Cl Chopos, 3 4ºA, 1 28922 Alcorcón, Madrid, Spain.

Users who make purchases at www.frikispain.com fully accept these GTC and will be bound by them, as if they were written at the time of hiring/purchase.

It will be an essential requirement to read and accept the CGC, prior to the purchase of any product through www.frikispain.com

Frikispain reserves the right to modify the CGC at any time and without prior notice. The CGC will always be accessible from the website, so that the user can consult or print them at any time.

The prices and conditions of sale are merely informative and may be modified in response to market fluctuations. However, placing the order by completing the purchase form implies compliance with the price offered and with the general conditions of sale in force at that specific time. Once the order has been formalized, the purchase will be understood to have been fully completed, with all the legal guarantees that protect the purchasing consumer and, from that moment, the prices and conditions will be contractual in nature and may not be modified without the express agreement of both contracting parties. . Spanish will be the language used to formalize the contract. The electronic document in which the contract is formalized will be filed and the user will have access to it in their client area.

Conditions revised as of December 4, 2021

Frikispain reserves the right to deny and/or suspend access to the services provided at www.frikispain.com for reasons of breach of contractual good faith, breach of applicable legislation, of these General Purchase Conditions and/or in cases of fraud detected by this company and/or any of its suppliers.

Withdrawal

For these purposes, Frikispain informs that the Consolidated Text of the General Law for the Defense of Consumers and Users (TRLGDCU) establishes several options to be able to exercise the right of withdrawal. Among them, it contemplates the possibility of doing so by filling out a form electronically. In order to shorten the time and so that you can make the return in a comfortable way and without delay, at Frikispain we advise you to make use of this option and fill out the withdrawal form.

In accordance with current legislation, the contract concluded can be nullified, without the need to justify such decision and without penalty of any kind, within a period of 14 calendar days from the receipt of the merchandise by the client.

You will only be responsible for the decrease in value of the goods resulting from a manipulation of the same other than that necessary to establish its nature, its characteristics or its operation.

The right of withdrawal will not be applicable to contracts that refer to:

  1. The provision of services, once the service has been fully executed, when the execution has begun, with the prior express consent of the consumer and user and with the acknowledgment on their part that they are aware that, once the contract has been fully executed by the entrepreneur, you will have lost your right of withdrawal.
  2. The supply of goods or the provision of services whose price depends on fluctuations in the financial market that the entrepreneur cannot control and that may occur during the withdrawal period.
  3. The supply of goods made according to the specifications of the consumer and user or clearly personalized.
  4. The supply of goods that can deteriorate rapidly.
  5. The supply of sealed goods that are not suitable to be returned for reasons of health protection or hygiene and that have been unsealed after delivery.
  6. The supply of goods that after delivery and taking into account their nature have been mixed inseparably with other goods.

Once we receive the product(s), we will refund the money according to the payment method you used:

  • If you paid withcard, the payment will be made to your account within a period of 48 to 72 hours.
  • If the payment was made bytransfer, we will ask you for an account number to make the payment. Keep in mind that it can take up to 48 business hours until it is reflected in your bank account.
  • If you paid forfinancing, we will proceed to make a total or partial cancellation of the amount financed, depending on the case.
  • For the rest of the payment methods, we will ask you for an account number to make the payment.

The consumer will only be responsible for the decrease in value of the goods resulting from a manipulation of the same other than that necessary to establish its nature, its characteristics or its operation.

Rewards - Geekpoints

How are they obtained?
There are several possibilities to get Frikipoints with your purchases and access to the web.

Get 1 Frikipoint for visiting our website. (limit once a week)

Get 5 Frikipoints per euro spent.

Get 100 Frikipoints for creating an account with us.

What are the Frikipoints for:

Frikipoints are a form of reward that we give to our loyal customers for interacting with us. Collect 2500 and you will get a
5% discount for future purchases.

GENERAL CONDITIONS OF THE GIFT CARD

The Gift Card is a bearer document. The holder of the Gift Card will be solely responsible for its use and custody. If lost or stolen, the Gift Card will not be refunded or redeemed under any circumstances. In these cases, the presentation of the purchase ticket and/or the proof of payment of the Gift Card will not give the right to redeem or refund the Gift Card. In cases of deterioration or manipulation of the Gift Card, the Frikispain store staff expressly reserves the right to accept it.

The Gift Card exclusively grants its holder the possibility of acquiring, depending on the existing balance on it, one or several items that are for sale at frikispain.com at that time. Therefore, the Gift Card may not, under any circumstances, be redeemed for money or exchanged for gift cards or similar instruments (see subscriptions, promotional codes, among others) from other commercial establishments. Only one Gift Card may be used per order as a form of payment and they may not be combined with other promotional discounts. The value of the Gift Card is that of the moment of its activation. The Gift Card can be used to make the purchases that the holder wants until the balance of the card is exhausted. The balance of the Gift Card will decrease as it is used to buy items at frikispain.com. In any case, the existing balance on the Gift Card will appear reflected in the purchase receipt and can be consulted at frikispain.com.

*All discount codes will be activated with a minimum purchase of 30 euros without shipping costs.